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Q. I have used grout with a silicone additive on travertine flooring which is laid over heating. Unfortunately the grout has dried rapidly so I have not been able to wipe it off as I normally would. Please can you recommend a cleaning product or... Read More

What should you do about hard water deposits on your ceramic tile shower? Hard water deposits can build up on ceramic tile in a shower, leaving behind an unsightly residue. Here are suggestions for removing and preventing hard water deposits.  NOTE:... Read More

Q. We have a tumbled travertine (unsealed) stone floor in our shower. I really need to know how to deep clean this floor, as it has gotten bad - a bit scummy, mildewy, and moldy. How should I clean my shower floor? Can you help? A. Keeping your... Read More

Q. Wax from a citronella candle spilled onto my outdoor natural stone bench. Please advise on a remedy to remove this. A. Candle wax can present a few issues. The candle wax that has melted onto the surface and into the pores of the stone and will... Read More

Q. Dear Sir/Madam, i have laid kota stone on my all stairs and corrie doors. after installation of stone, there were few stains on the paints and concrete stain while laying stones. As we didnt know, how to clean the stone, we used thinner and acid... Read More

Q. We had a beige sandstone counter top installed for an outdoor kitchen. It is sanded smooth and was sealed with a sealer (don‘t know what kind just said Sealer on the can) about 3 coats. Some was spilled on our manufactured patio pavers which... Read More

Sometimes, when a poultice is removed there is a ring or halo around the previously stained area. The halo or ring is usually caused by remaining residue of poultice.  This problem can be prevented by placing a clean white paper towel on top of the... Read More

Q. i have a customer with a scratched travertine entry floor. She sanded out the scratch marks but now has honed/dull lines. She would like to do the repairs herself. Any suggestions. Can she work her way up using higher and higher grit sandpaper?  ... Read More

Q. I randomly stumbled on your website. I have a quick question if you’re willing to share advice. I have marble (or it’s quartzite) in my bathroom, and somehow it’s rusting where the faucet is. The stone is changing a rust color. I... Read More

Q. How do I remove a candle wax stain on bluestone? A. Here are the full instructions for candle wax stains: To remove candle wax that melted into the pores of the stone: Use a hot clothing iron (preferably one you don’t mind getting wax on)... Read More